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Email Address

info@toshibaamerica.com

Customer Support

1-888-430-4373.

Dispatch Centers

Operating in 37 states

Our Services

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Toshiba Phones & Parts

Toshiba Phones & Parts
Customer Assistance

Toshiba Replacement Phones, and Toshiba Phone System Parts

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Reconfiguration Services

Reconfiguration Services
Toshiba Phone Support

Reconfiguration Services available but an the majority have suffered that is dummy alteration in some.

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Toshiba Troubleshooting

Toshiba Troubleshooting
Support in 37 States

When you have faults and failures and need Toshiba Phone System Troubleshooting

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How We Support Organizations

Our Goal is to help you maintain and continue to use your Toshiba Phone System

Toshiba Phones & Parts

functional Toshiba handsets (DKT, Strata, CIX models) and replacement parts like power supplies, cords, and button modules.

Toshiba Phone System Repair

There are many variations passages Complete repair services for legacy Toshiba Phone Systems, including diagnostics, board-level repairs, and hardware replacements.

Reconfiguration Services

Adjust call routing, auto attendant greetings, user extensions, and other Toshiba system programming needs on-site.

Upgrades & Expansion

Support for expanding existing Toshiba systems or integrating additional lines and handsets to existing infrastructure.

End-of-Life Migration

Assist businesses with planning a future migration from Toshiba to modern VoIP or hybrid systems while maintaining Toshiba support in the interim.

Maintenance Service Plans

Scheduled maintenance to inspect and test Toshiba systems, avoiding future downtime and costly repairs.

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Request Toshiba Phone System Repair

Get onsite Toshiba Phone System Repair Services and Support

Toshiba_DKT3010 not working

Toshiba Strata DKT3010-s troubleshooting


If your office is relying on the Toshiba Strata Phone and you need to do some basic troublingshooting to determine why the Toshiba Strata DKT3010 is not working.

πŸ“ž Toshiba Strata DKT3010-S Troubleshooting Guide

If your Toshiba Strata DKT3010-S phone is experiencing issues, follow these detailed Toshiba Telephone Troubleshooting steps. Start by determining if the problem is isolated to one Toshiba Phone or affects multiple units.

Toshiba DKT3010SD Phone Repair

πŸ” Step 1: Determine Issue Scope

Swap your problematic Toshiba Strata DKT3010-S with another identical model from a different location. If the new phone works, your original unit likely requires Toshiba Phone Repair.

πŸ”Œ Step 2: Verify Phone Connections

  • Phone Line Cord: Inspect and temporarily replace the line cord between the phone and wall jack with a known good cord.
  • Handset Coil Cord: If there’s power but no audio, test by substituting the handset coil cord with one known to be functional.

♻️ Step 3: Conduct a Soft Reset

Disconnect your Toshiba Strata DKT3010-S phone from the wall for about 30 seconds, then reconnect it. Lift and replace the handset several times to restore connection.

⚠️ Step 4: Check Button Functionality

Buttons can become jammed, causing functional errors. Gently press each button to verify none are stuck or impaired.

πŸ“΅ Step 5: Examine Display and Dial Tone

  • No display with other phones working at the same outlet usually indicates a defective Toshiba phone.
  • If the display is visible but there’s no dial tone, test using the speakerphone function. A working speakerphone indicates a handset or coil cord issue.

πŸ“’ Step 6: Resolve Audio Issues (Static or No Sound)

If experiencing static or no audio, test with a working handset and coil cord. Persistent issues indicate your Toshiba Phone requires professional Toshiba Phone Repair.

πŸ› οΈ Need Additional Assistance?

For further Toshiba Phone Troubleshooting or professional repair services, contact Toshiba America directly for support:

πŸ“ž 1-888-430-4373

Onsite Toshiba Phone Repair Available

Toshiba Phone Repair

Toshiba Phone System Repair

One Support Center

#toshibaphone #toshibaofficephones #Toshibaphonesystems

#officephone #unitedstates #Toshiba #office #officemanager #owner #businessowner

#support #troubleshooting #repair

Toshiba Strata DKT2010 Repair

Toshiba Strata DKT2010-s Troubleshooting


Several users have reported that they have a Toshiba Strata DKT2010 that is not working and we have provided this troubleshooting process.

πŸ“ž Toshiba Strata DKT2010-S Troubleshooting Guide

If your Toshiba Strata DKT2010-S Phone is experiencing issues, follow these step-by-step Toshiba Telephone Troubleshooting instructions. First, identify if the issue affects one Toshiba Phone or multiple phones.

Toshiba Strata Phone Repair

πŸ” Step 1: Verify Issue Scope

Exchange your Toshiba Strata DKT2010-S with a functioning phone of the same model from another workstation. If the replacement phone operates correctly, your original phone likely requires Toshiba Phone Repair.

πŸ”Œ Step 2: Inspect Phone Connections

  • Phone Line Cord: Examine the cord connecting your Toshiba phone to the wall outlet. Temporarily replace it with a verified working cord.
  • Handset Coil Cord: If the phone appears powered but has no sound, the coil cord might be faulty. Replace temporarily with a known working handset cord.

♻️ Step 3: Perform a Soft Reset

Disconnect the line cord from the Toshiba Strata DKT2010-S phone for 30 seconds, then reconnect it. Lift and replace the handset multiple times to restore connectivity.

⚠️ Step 4: Inspect Phone Buttons

Ensure all buttons are operating smoothly. Press each key gently to identify any stuck or jammed buttons that might affect phone performance.

πŸ“΅ Step 5: Verify Display and Dial Tone

  • If no display is visible, but other phones work on the same connection, your phone is likely defective.
  • If you have a working display but no dial tone, activate the speakerphone function. If the speakerphone works, your handset or coil cord needs replacement.

πŸ“’ Step 6: Address Static or Audio Issues

If experiencing static or no audio, test your phone using a working handset and coil cord. Persistent issues indicate your Toshiba Phone requires professional Toshiba Phone Repair.

πŸ› οΈ Need Additional Help?

For additional Toshiba Phone Troubleshooting or professional repair services, contact Toshiba America for direct support:

πŸ“ž 1-888-430-4373

Onsite Toshiba Phone Repair Available

Toshiba Phone Repair

Toshiba Phone Repair

One Support Center

#toshibaphone #toshibaofficephones #Toshibaphonesystems

#officephone #unitedstates #Toshiba #office #officemanager #owner #businessowner

#support #troubleshooting #repair

Toshiba DKT2020-SD not working

Toshiba DKT2020-SD Troubleshooting


A user has reported issues with their DKT2020-SD, here is the process of determining why Toshiba DKT2020-SD is not working properly.

πŸ“ž Toshiba DKT2020-SD Troubleshooting Guide

If your Toshiba DKT2020-SD Phone is experiencing issues, follow these troubleshooting steps. Determine if the issue affects one phone or multiple phones to proceed effectively.

πŸ” Step 1: Verify Issue Scope

Test your Toshiba DKT2020-SD Phone by swapping it with a known working Toshiba telephone from another location. If the swapped phone resolves your issue, your original device likely requires Toshiba Phone Repair.

πŸ”Œ Step 2: Check All Connections

  • Phone Line Cord: Inspect the cord connecting the phone to the wall jack. Replace it temporarily with a working cord from another phone.
  • Handset Coil Cord: If the phone powers on but there’s no audio, the coil cord might be damaged. Swap with a known working coil cord.

♻️ Step 3: Perform a Soft Reset

Disconnect the line cord from your Toshiba DKT2020-SD Phone, wait 30 seconds, and reconnect. Lift and replace the handset multiple times to reactivate connectivity.

⚠️ Step 4: Inspect Phone Buttons

Buttons stuck under the casing can cause irregular functionality. Gently press each button to ensure none are stuck or lodged.

πŸ“΅ Step 5: Check Phone Display and Dial Tone

  • No display but another phone works at the same outlet indicates a faulty Toshiba phone.
  • If the display functions but there’s no dial tone, activate the speakerphone. A functional speaker indicates a handset or coil cord issue.

πŸ“’ Step 6: Static or No Sound Issues

If static or sound issues occur, test with a working handset and coil cord. If the issue persists, your Toshiba Phone may need professional Toshiba Phone Repair.

πŸ› οΈ Need Additional Help?

For further Toshiba Telephone Troubleshooting or to request professional repair services, contact Toshiba America for Support directly:

πŸ“ž 1-888-430-4373

Onsite Toshiba Phone Repair Available

Toshiba Phone Repair

Toshiba Phone Repair

One Support Center

#toshibaphone #toshibaofficephones #Toshibaphonesystems

#officephone #unitedstates #Toshiba #office #officemanager #owner #businessowner

#support #troubleshooting #repair

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